Support

Contact Us

Questions about a product, an order, or a return? A real person replies within 1 business day. Here's how to reach us.

Customer Support

Orders, returns, product questions, warranty claims — email us anytime.

Response time: within 1 business day (Mon–Fri).

Reach our headquarters team directly.

Email is fastest for US customers (timezone).

Legal entity

Shenzhen Scigold Battery Technology Co., Ltd.

Registered address

Room 402, Huigu Building
Meisheng Chuanggu Phase II, No. 10 Longchang Road
Xin'an, Bao'an District, Shenzhen, China